voco Belfast An IHG Hotel

Sara Watson

We stayed here for 3 nights in August and booked 3 rooms between us comprising a family room, a double room and a twin room. All rooms were great with decent views (2 on 4th floor and 1 on 6th floor). The hotel reception is beautiful - as soon as we walked in we felt relaxed. There's loads of seating and tables and it leads nicely to the bar area which looks out on to the water. The bedrooms we had were the basic ones but there was nothing to fault at all - we had a safe, good sized TV, really comfy mattress toppers, air conditioning (very much needed as it was humid), tea / coffee / biscuits, great shower (rainfall one and a separate one that you could lift off, both could run at the same time), soap and hand lotion at the sink / shower gel, shampoo and conditioner in the shower is all provided. Also had an iron / ironing board in each room which came in handy having crammed small cases very full. Breakfast was buffet style, plenty of choice of hot and cold, and for once a toast machine that doesn't take an age. The location is perfect if you're going out and about around Belfast, there is a separate entrance / exit at the rear of the hotel which cuts through to the edge of the city - we visited the city centre each day on foot (about 10 minutes walk) and we had a cab to the Titanic Museum (5-10 mins). Nothing is very far so you can pack loads in. Lots of great restaurants within 10m walk - we visited The Ivy and Edo (tapas), both of which were excellent. Would definitely stay here again, we enjoyed every minute, thank you!

Rating: ★★★★★

4 weeks ago

Niall Dawson

As far as IHG hotels go Voco slacks behind slightly. The wifi didn't work, the main living room in the Presidential Suite had no lights (Only lamps) and no fridge in the suite or rooms. We had a meeting suite included in our stay though which did have a fridge in it, but it was slightly disappointing that the rooms themselves didn't. The fuse for the room kept tripping and it was very annoying having to constantly ring reception to ask them to sort it. The rooms and suite we had booked though were beautiful with a great view of Belfast. In terms of the quality of service however, it's exceptionally good. Rebecca and her staff went up and beyond to cater to all our needs and went out of her way many times to ensure we were satisfied all throughout our stay at Voco. I've honestly never seen any hotel manager go out of their way for guests the way Rebecca did - she's a top woman who sets a great standard of what should be expected of a hotel manager. If you're bringing a car, ignore the signs for the paid parking rates which Apcoa charge up to 20 pounds for a 24 hour stay. If you're a guest, its 10 pounds for the duration of the stay and they'll validate the parking for you. Apcoas signs are misleading, but the hotel does state it on their website about the discounted parking rates for guests, but maybe an actual sign on the grounds would do no harm either. Overall we'd a great experience and highly recommend Voco.

Rating: ★★★★☆

a month ago

Deirdre McDonald

Beautiful hotel within walking distance to city Center. All staff so friendly and just to mention Bernadette on reception so helpful with directions and information. We had a lovely stay. Breakfast was fab too. Lovely atmosphere in hotel and everywhere very clean. Rooms are very comfortable.

Rating: ★★★★★

a month ago

Elaine Smith

Nice, clean & modern hotel. The restaurant had good vegetarian options (which is nice for us veggies). Dagmar was our waitress, she is so lovely, personable & was attentive to the table (there was 6 of us). She remembered the second night that I was a veggie & that was a nice touch. Sophie was another member of staff who was really nice & welcoming in the morning. The location is handy & parking available.

Rating: ★★★★☆

4 months ago

Beth Welsh

We had a great few nights here. Rooms were clean, bright and spacious with lots of storage. The hotel is tucked away and in a quiet neighborhood, being approx a 10-15 min walk to city hall. Complementary water was provided each day which was a nice and simple touch. An addition of a mini fridge would be useful.

Rating: ★★★★☆

3 months ago